Original Post: [https://www.reddit.com/r/NintendoSwitch/comments/11hwwqz/psa\_for\_second\_hand\_switch\_owners\_if\_your\_switch/](https://www.reddit.com/r/NintendoSwitch/comments/11hwwqz/psa_for_second_hand_switch_owners_if_your_switch/)
So I thought it would be best to start a new post rather than add more to an already long post.
Nintendo have finally got back to me. (2 weeks after I asked for my case to be raised for those wondering where I’ve been)
Nintendo said the original purchase of the switch OLED bought from the my Nintendo store was fraudulent. However, the fraud was identified on the 17th of April LAST YEAR (2022). For a reminder I bought the switch in August 2022 and the ban happened at the end of February this year.
Email here: [https://imgur.com/a/eudFDlC](https://imgur.com/a/eudFDlC)
I’m so disappointed with them really I don’t even know what to say. The late ban, admitting I’m not at fault but refusing to help, the lack of care about my data. They’re admitting I’m not the one who committed fraud but are still happy for me to suffer because of it.
I get they have to protect their company from fraud. Comparing themselves and I as victims as fraud is not an equal comparison. This is a billion dollar company who have lost not even 1% of profits punishing a student who couldn’t even afford a brand new switch OLED. At this stage it’s not even protecting themselves from further fraud as they’ve made it clear I’m not the fraudster. The fraud has already happened.
I asked Nintendo if there was anyway of transferring my data at all as the seller has agreed to refund me for the console. Nintendo essentially just said no, not our problem. (For clarification the save data transfer tool is blocked on a banned switch) Emails here: [https://imgur.com/a/O5ENVqu](https://imgur.com/a/O5ENVqu)
(Emails are in chronological order so read bottom up)
Banning people so late after detecting fraud will just lead to more cases like this where fraudulent switches are sold on, fraudsters profit, and buyers get stung. No one wins except the fraudsters.
So yeah. Great to know Nintendos policy on helping a “victim of fraud” (their own words), is to admit I’ve done nothing wrong, but still block me from my data.
I’m still fighting Nintendo on this, not sure what my next moves are but I wanted to provide an update.
Update for people who are not reading the original post: the switch was bought from a reputable second hand retailer. If the person i bought it from was the fraudster I’d hardly be on at Nintendo about it.
Just a second update for clarity as it seems a lot of people have missed the original post: my main problem now is data. I transferred my data from a previous switch lite. There’s 1000s of hours and 4 years worth of data trapped on the old console. The save data transfer tool is blocked under the ban. I have tried it. Not every game supports cloud save so effectively that data is lost 🙁