Every Xbox Wireless Headset I’ve owned has fallen victim to exact same design flaw that has not been addressed. The casing around the mute button is made of poor material and cracks with time. This design flaw has been experienced by many other Xbox Wireless Headset owners as well as can be seen below.
[Example 1](https://filestore.community.support.microsoft.com/api/images/1412fd53-1453-42e6-9d6e-7b5532be950e?upload=true&fud_access=wJJIheezUklbAN2ppeDns8cDNpYs3nCYjgitr%2bfFBh2dqlqMuW7np3F6Utp%2fKMltnRRYFtVjOMO5tpbpW9UyRAwvLeec5emAPixgq9ta07Dgnp2aq5eJbnfd%2fU3qhn5498QChOTHl3NpYS7xR7zASsaF20jo4ICSz2XTm%2b3GDR4XitSm7nHRR843ku7uXQ4oF6innoBxMaSe9UfrAdMi7owFKjdP9m1UP2W5KAtfQLONbmNKf0EGiRI7RF%2f1Jw6apAo8IS5KRyBgYKuge%2b9oZhimvsOK8SQtgVDwRhVuY%2fQlARjacCNdGK2NEydJfCAZgPqxb7Zxbe89Dq8MU%2bP7k5qIHASDMtxEGBGW6BTc3jhkIgnsWSZiYAyTqYt%2bxEzpwB6yQVw2mQIUPq%2b3B%2b6KbHBXVGf2Ri7TtUPbgfSTKXo%3d)
[Example 2](https://filestore.community.support.microsoft.com/api/images/28aaee00-d115-475f-bcd9-3dc8eedeb07a?upload=true&fud_access=wJJIheezUklbAN2ppeDns8cDNpYs3nCYjgitr%2bfFBh2dqlqMuW7np3F6Utp%2fKMltnRRYFtVjOMO5tpbpW9UyRAwvLeec5emAPixgq9ta07Dgnp2aq5eJbnfd%2fU3qhn5498QChOTHl3NpYS7xR7zASsaF20jo4ICSz2XTm%2b3GDR4XitSm7nHRR843ku7uXQ4oF6innoBxMaSe9UfrAdMi7owFKjdP9m1UP2W5KAtfQLM1S0zOMXZWJPQ6ANWvpEiICvMWK43xmNJJU822uL6i9zSJ%2bmmF19SFiAGQEVI15dLD0VtHNIXmAy%2foCXrYtphWcjLWTeZvF1wIaILfXURwP1WsQVoqvn6desjZjk9dVhZ%2fHTee%2bgFzfeY%2f3Y9vhtT3PRn7UsQEI2jDPCs4u2W87sZ2QTpKAZ2fGxmv67hTwtU%3d)
[Example 4](https://filestore.community.support.microsoft.com/api/images/70ca10d7-8182-4209-bec2-b7b471c95206?upload=true&fud_access=wJJIheezUklbAN2ppeDns8cDNpYs3nCYjgitr%2bfFBh2dqlqMuW7np3F6Utp%2fKMltnRRYFtVjOMO5tpbpW9UyRAwvLeec5emAPixgq9ta07Dgnp2aq5eJbnfd%2fU3qhn5498QChOTHl3NpYS7xR7zASsaF20jo4ICSz2XTm%2b3GDR4XitSm7nHRR843ku7uXQ4oF6innoBxMaSe9UfrAdMi7owFKjdP9m1UP2W5KAtfQLNCuWYVBbVATS30W06Zn6znopmuImFIQ91Dqe%2fciDrCW%2bK1Te1pUbDWtMvPaJvGzGXKkYec5uutJWU6s29MtOSdza%2fLUmUYVyLhJu3sjM%2f7%2bSUw8ZehPGJljh6iAYqTQXZkHM%2f1q%2bK6sbsa3hkuJ6eJfgMAzk%2fJgOSZTSAHWdzSfU0qpgH87jfQXicspytYs7U%3d)
https://filestore.community.support.microsoft.com/api/images/3480be9e-130e-4c77-8bd6-fd7140cbed2e?upload=true&fud_access=wJJIheezUklbAN2ppeDns8cDNpYs3nCYjgitr%2bfFBh2dqlqMuW7np3F6Utp%2fKMltnRRYFtVjOMO5tpbpW9UyRAwvLeec5emAPixgq9ta07Dgnp2aq5eJbnfd%2fU3qhn5498QChOTHl3NpYS7xR7zASsaF20jo4ICSz2XTm%2b3GDR4XitSm7nHRR843ku7uXQ4oF6innoBxMaSe9UfrAdMi7owFKjdP9m1UP2W5KAtfQLNNCHgxAdkDgufalSAEogfEynylG7cPIAfUO9J3mMO8DLwJvxTRt16FGR1o6ouKDarNBOLWytqx1TCaWzNt8rztEUUQnVEhiZs00vsR4NN%2b6Zlo%2bDqvadvzVsx1hZiYwS396AoWL3gk2m4nGThKO6KsjqlMG6mTC0rweSftAeiXpXiLbwlhUKUN0clEk%2fKoRpA%3d
The headset itself is amazing but this one defect prevents it from being worth the price. If you guys own one of these I highly suggest avoid moving the microphone boom as it has a high chance to damage your mic. I’m trying to bring awareness to this issue so in future we might get an improved version.